糖心vlog官方入口

Last updated: April 19, 2024

Mr. Puffs is proud to offer you a unique dining experience that fully respects your privacy. Whether you order our products online, in-store or via our mobile app, or otherwise benefit from our products or services (collectively, our 鈥�Services鈥�), rest assured that your Personal Information is used carefully and protected appropriately.

Mr. Puffs鈥� Privacy Policy (hereafter, the 鈥�Policy鈥�) describes the practices and safeguards implemented by Mr. Puffs Canada and its affiliates (鈥�Mr. Puffs鈥� or 鈥�we鈥�) to ensure that the Personal Information we collect and use is treated in accordance with applicable laws and recognized data governance principles. It describes the type of Personal Information we collect, how we use it, the circumstances under which we disclose it, and the rights you have with respect to your Personal Information. You will also find the contact details of the person you can contact if you have any questions regarding the processing of your Personal Information.

Please note that Mr. Puffs franchisees are independent entities and the manner in which they collect, use and disclose Personal Information is subject to their own privacy policies. For information on how a particular Mr. Puffs franchisee collects, uses and discloses your Personal Information, please direct your inquiry to the franchisee.

Your use of our Services, our website, any of our applications, tools or online services (our 鈥�Platform鈥�) indicates your agreement to the terms of this Policy. Therefore, we invite you to read it carefully and understand its implications before using our Services or Platform.

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1. Personal Information We Collect

When you visit our stores, our site, use our Platform or our Services, we may collect various types of information, including information that can identify you (hereafter 鈥�Personal Information鈥�).

The Personal Information we may ask you to provide can include the following:

• Your contact information and demographic identifiers, including your name, birthday, age, gender, email address, phone number, etc.
• Your financial information, including credit and debit card numbers.
• Your commercial information, including information involving your transaction history in store or on our Platform, such as products purchased, frequency of purchase, etc.
• Your information concerning activity on the Internet or other electronic networks regarding your interaction with our Platform, such as browser type, operating system, Internet or mobile service provider, referring/exit pages, pages viewed, Internet Protocol (IP) address, troubleshooting reports and system activity.
• Your audiovisual data - We may collect audiovisual information when you use our Services. For example, some of our branches install closed-circuit video surveillance cameras to ensure the security of the premises and the safety of our staff members and those who visit our branches. In addition, depending on your choices, we may collect audio information when you use voice functionality services.
• Your geolocation data, including your postal address and IP address. Depending on how you choose to use our Services and whenever your device permits, we may automatically collect or infer information about the precise or imprecise location of your device through your GPS, your device鈥檚 connection to a Wi-Fi or Bluetooth network, or other location-based technologies for the purpose of facilitating access to our Services or by enabling you to have certain Mr. Puffs products delivered by third-party providers.
• The content you share, including your testimonials, comments and responses to marketing campaigns and surveys we may send you.
• Your application data, including the data necessary to review your application for a vacancy or franchise opportunity if you submit an application to us, including your work and educational history, r茅sum茅, writing samples and references.
• Any other inferences of Personal Information drawn from other information described above.

Whenever possible, we prefer to collect Personal Information directly from you, including through our Platform, online forms, email and phone lines.

In some cases, we also obtain Personal Information from other sources, which we may combine with information we have collected from you. The categories of other sources from which we may collect Personal Information are as follows:

• Mr. Puffs franchisees, which are independent entities. We process information received from franchisees to provide them with services, as well as for our own purposes, in accordance with this Privacy Policy.
• Social networks, when you refer to our Services or grant Mr. Puffs permission to access your data on one or more of these networks.
• Business partners with whom we offer co-branded services, sell or distribute our products, or engage in joint marketing activities.
• Publicly available sources, such as public domain data.

We may collect certain types of Personal Information electronically when you visit our Platform, using cookies and other similar technologies. Please see section 6 below for more details.

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2. Use of Personal Information

In the course of our business, we may use your Personal Information for the following purposes:

• Provide you with our Services: When you request our Services, we may use your Personal Information to process or fulfill your orders, maintain our accounts, implement and enhance our loyalty programs, deliver gift cards or other products, maintain and operate our Platform, process payments, or provide a personalized experience, where authorized by you.
• Communicate with you: Your Personal Information may enable us to provide you with quality customer service, namely regarding orders, purchases, returns, programs, contests, etc., and to submit information to you about our brands, products and Services, including information about their safety and to act on your communication preferences. We may also contact you regarding employment, partnership or franchise opportunities.
• Ensure the security and improve our Services and Platform: With a view to always serve you better, we use certain information to maintain, improve and analyze our Platform as well as our product and service offering, and to ensure the security and integrity of our Services, namely to detect and investigate suspicious activity.
• Comply with applicable laws and regulations: We must sometimes use certain Personal Information to meet regulatory requirements in connection with tax laws and the management of our employees, but also to maintain our internal administrative records.
• Offer targeted advertising: Your Personal Information may enable us to present you with offers that correspond to your interests and needs.
• For any other purpose to which you give your consent or that the law authorizes us to perform.

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3. Communication of Personal Information

We disclose certain Personal Information about you in the situations detailed in this Policy and in circumstances where we are authorized by law to do so. In these cases, only the Personal Information necessary to fulfill these purposes is shared.

• To carry out our business and management activities: As part of the administration of our business activities, we may share Personal Information with our franchisees as well as with our affiliates to facilitate customer support, our marketing activities and our technical and sales operations. We share Personal Information with our affiliates to assist in other business and strategic purposes, including analysis. We also share Personal Information with our service providers who support us in maintaining and operating our Platform, processing payments, analyzing data, marketing and advertising, and conducting other business activities. These entities may use such Personal Information only for the purposes of performing these functions, although we may authorize them to use aggregated information that does not identify you or de-identified data for any purpose, unless prohibited by law.
• To provide services to our franchisees: We share Personal Information with Mr. Puffs franchisees in connection with the services we provide to them. For example, we share Personal Information with franchisees to facilitate your orders, maintain and administer your online accounts, respond to your questions and comments, comply with your requests, market and advertise to you, and comply with applicable laws.
• To process a franchise opportunity: We may share information collected from potential franchisees with our affiliates and service providers as part of processing your franchise application or request, including for criminal background checks, credit analysis and other procedures.
• To provide targeted advertising: We may use service providers, such as Google Analytics, Google Tag Manager, Google Ads Pixel, Facebook Ads pixel, LinkedIn Insight tag and Microsoft Clarity to advertise to our users.
• For the sale or transfer of part or all of our business: We may decide to sell or transfer all or part of our business to a third party, merge with another entity, secure our assets or carry out any other financing or other strategic transaction involving capital (including insolvency or bankruptcy proceedings), restructuring, sale of shares or any other change of control of the business. We may share your Personal Information where necessary for the purposes of such a transaction.
• To respond to a legal requirement or judicial request: We may also share your Personal Information in connection with law enforcement requests or in response to investigations, subpoenas, court orders or other legal proceedings for legal claims, including those of our franchisees, or otherwise required by law.
• To protect our security or legitimate interests: We may provide your Personal Information when we believe it is required to enforce our contracts or policies, or to protect the rights, property, safety or security of Mr. Puffs, its customers or partners.

Third parties with whom we share your Personal Information are required to respect the confidentiality of your Personal Information. In some cases, these third parties may be located outside Qu茅bec. For greater certainty, your Personal Information will not be transferred or sold to third parties without your consent, in accordance with this Policy.

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4. Protection of Your Personal Information

Mr. Puffs applies administrative, technical and physical protection measures, reasonably required and adapted to the sensitivity of the Personal Information it holds about you.

Since no security system is infallible, we cannot guarantee absolute protection against data breaches or unauthorized access to our data, which can include your Personal Information. For this reason, you are solely responsible for protecting your password and devices properly.

If we detect any security incident, we will evaluate the situation and follow the measures that we have put in place for such incidents. These measures may include, among others, actions to limit potential damages and, if necessary, communication with the users concerned, in accordance with applicable regulations.

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5. Retention of Your Personal Information

We will retain your Personal Information only to the extent and only for such duration as is necessary to accomplish the different activities described in this Policy, or for as long as is required by law or to resolve disputes.听听

The Personal Information that you provide is stored and processed on servers that are held by Mr. Puffs and its service providers in the United States, Canada and other parts of the world. Irrespective of who is processing your Personal Information and where it is processed, we take the necessary measures to transmit and protect your Personal Information with the appropriate precautions, in accordance with this Policy and all applicable privacy laws.听

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6. Cookies听

Mr. Puffs can use cookies to enable you to use the website and to improve your experience. A cookie is a small file that a web server sends to your device. They allow us to recognize your computer when you鈥檙e on our website, and they help us personalize your experience online and make it more convenient for you. Cookies are also useful to ensure a more efficient connection to our website and to keep your information between sessions. The information collected by the cookies can also be used to improve website functionality. Many browsers have a feature that can tell you when you鈥檙e receiving a cookie, or that can prevent a cookie from being sent. However, by disabling cookies you might not be able to use some of the website鈥檚 features.听

For more details, please refer to the Cookie Policy at: /cookie-policy-ca/.

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7. Children鈥檚 Privacy

Our platform is not intended for children under 14. We do not knowingly collect Personal Information from children under 14 without the consent of their parents. If we become aware that we have Personal Information from a child under 14 without the required parental consent, we will take all reasonable measures to delete the child鈥檚 information from our records, in accordance with applicable law. Please contact us as provided below in the Contact Us section of this Policy if you believe we may have collected Personal Information from your child.

8. Your Rights and Choices

• Location data: To use some of our Services, such as advance payment and mobile technologies and services (when offered), you must activate 鈥渓ocation services鈥� in the Mr. Puffs mobile app and/or set app permissions in your mobile device to allow data transmission. If you authorize us to know your location, your device can provide us with Personal Information that allows us to offer you a personalized experience in Mr. Puffs stores and in their vicinity. Knowing your location allows us to evaluate the effectiveness of our marketing strategy, send you relevant messages based on your movements and limit the number of times that a promotional offer or message is displayed to you. Precise location can be used for services and features that you choose to use on the app. You can manage the use of Personal Information at all times through the settings on your device.
  
  For most mobile devices, you can stop location information from being collected by turning off location services at any time. If you have any questions on how you can prevent Mr. Puffs from collecting your location data, we recommend that you contact the service provider for your mobile device or the device manufacturer. Be aware that refusing to share your location can prevent certain features of our app from working properly.

• Notifications and communications by email: The Mr. Puffs application allows you to set your preferences regarding notifications and marketing emails on your device. You can always choose not to receive these communications by setting the parameters of your Mr. Puffs account online or by clicking on the unsubscribe link in the marketing emails that are sent to you. If you are using the features of the Mr. Puffs app, you consent to the transmission of your user information to Mr. Puffs and to its service providers, and you authorize them to record, process and store this information, said information being necessary for operating the features of the Mr. Puffs app and for the purposes described in this Policy.听

• Right of access to your Personal Information: You have the right to request a copy of the Personal Information that we have about you.

• Right to request correction of inaccurate Personal Information: You have the right to request that we correct Personal Information that you believe is inaccurate.

• Withdrawal of consent: Once you have given your consent to the collection, use, disclosure and transfer of your Personal Information, you have the legal right to withdraw your consent in certain circumstances. If you wish to withdraw your consent, contact us using the contact details provided below. Please note that if you withdraw your consent, we may not be able to provide you with specific products or Services. We will explain the impact on you at the time, to help you with your decision.听

To submit a request for information, for access or for correction of Personal Information, or to indicate your intention to withdraw your consent from the collection, use and communication of your Personal Information, please contact our Privacy Officer by email at info@mr糖心vlog官方入口.com.

Once we have received your request to exercise one of your rights, we will verify your request by asking you the necessary information to confirm your identity. If your request is submitted by an authorized representative, you must prove in writing that you have authorized this person to act on your behalf or provide a copy of the power of attorney granting that right.

9. Links to Third Parties鈥� Sites

Our Platform can contain links to websites and mobile apps that are operated by third parties and not by Mr. Puffs. If you visit one of these linked websites, you should read the privacy policy, terms and conditions and other policies of that website. Mr. Puffs is not responsible for the privacy policies or practices of the third parties that operate these websites. All the information, including Personal Information, that you provide to these companies is governed by their privacy notice, terms and conditions and other policies.

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10. Updates to the Policy听

Our Platform and our Services are constantly evolving, and it is possible that we might need to change or update our Policy to comply with existing laws and regulations. In the event of a substantial change, we will notify you and update the Last Updated date. We recommend that you visit this page to stay informed of any changes in our practices.

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11. Contact Us

For more information or if you have any requests concerning our Policy, please contact our Privacy Officer:听

By email: info@mr糖心vlog官方入口.com

By phone: 1 833-677-8337听

By mail: 130-4670, Desserte Sud Highway 440 W. Laval, Qu茅bec, H7T 2Z8